Welcome to Kiliride support

How can we help you ?

Need help as a rider, fleet owner, courier, restaurant, or store?
Let's get you the right support.

Inquiries? We have the solutions.

Ride fares are calculated based on factors such as distance, time, demand, and the type of ride service selected. Kiliride's fare estimation feature provides transparency, ensuring that you know the approximate fare before booking your ride.

Yes, you can cancel a ride booking. However, please be aware that cancellation policies may apply. If you cancel a ride after the driver has arrived at the pick-up location, a cancellation fee might be applicable

Yes, Kiliride's driver-partners undergo a rigorous screening process, including background checks, before joining our platform. Your safety is our top priority, and we ensure that only qualified and professional drivers provide our ride services.

Your safety is essential to us. In case of an emergency during the ride, you can use the emergency button in the app to contact our support team immediately.

If you're interested in becoming a driver-partner with Kiliride, please visit Partner with Kiliride.


Can't find answer ? Email Us


© 2024 Kiliride Company Ltd